Web

Kudos to Feed Your Soul cookies

I have to say, I am really pleased with Feed Your Soul cookies. Their cookies are delicious and they donate a portion of all sales to the charity of your choice, which is wonderful. But their online order form has been a nightmare from the start. It is only because their cookies are so delicious that I ever persisted with ordering cookies, although there were plenty of times that I gave up and ordered something else as a gift.

But, I think they finally learned that if their method of capturing login data and allowing people to keep an address book and all of their shipping and billing info is not working, that it is okay to just abandon that tactic. Today, I was pleasantly surprised that not only was I not forced to log in multiple times, but that I could not log in at all. The option is gone. Rather than stick with a faulty system that was supposed to make ordering simpler, they went back a step, and actually made ordering much easier – at least for me.

I think the last time I tried to order something, it took me over half an hour of constantly inputting my information, switching browsers, re-logging in, etc., before I gave up the attempt altogether. Today, I made my purchases with ease, despite the fact that I had to input my billing information again. Because I allow for my data to be saved in forms as an autofill option in my web browser, it was easy as pie.

Thank you Feed Your Soul! I will definitely order many more treats as long as you keep up simplification of your order process.

Also, a side note about how great the customer service is – I had some cookies sent to my husband several months ago, and as part of an inside joke, I had the gift message say, “To Erik, Love Erik.” Customer service actually called me to make sure I hadn’t made some kind of mistake when filling out the gift field part.

October 20, 2009 | Leave a Comment


Books

Banvard’s Folly

I randomly ordered Banvard’s Folly: Thirteen Tales of People Who Didn’t Change the World because I was placing an order for a lot of books for my thesis, and I wanted some “fun” reading. I have started reading more non-fiction lately, but I like my non-fiction like I like my fiction – weird and slightly depressing. This was a fun read. Describes thirteen people who are basically forgotten today. Their accomplishments range from silly and worthless to great but completely unrecognized.

Continue reading Banvard’s Folly

November 8, 2008 | Leave a Comment


Food

25 seconds!

These acai packs are darned handy, but the instructions are oddly specific. You’re supposed to run each pack under hot water for 25 seconds before opening the package. 25 seconds? I am surprised they didn’t specify how hot the hot water is supposed to be! What happens if I run it under hot water for 27 seconds? What happens if I do it while crossing into a different time zone?

October 18, 2009 | Leave a Comment


Misc.

Creepy commercials

I really dislike this commercial for Roadrunner, featuring a creepy guy whispering to his wife, and then asking where his cowboy hat is. Why is he even looking for a cowboy hat?

October 18, 2009 | Leave a Comment